Last updated: 08-10-2024
At Xanilla, the protection of your personal data is our priority. This privacy policy explains how we collect, use, share, and protect the information you provide when you use our e-commerce website.
- Information Collection
We collect the following information when you place an order or interact with our website:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (collected securely)
- Order history and purchase preferences
- Use of Data
We use your personal information to:
- Process and ship your orders
- Send you notifications about your order
- Improve our customer service and personalize your experience
- Inform you of promotional offers, if you have given your consent
- Data Sharing
We only share your personal information with third parties in the following cases:
- Delivery service providers (to ship your orders)
- Payment providers (to process transactions securely)
- Legal authorities if required by law
Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, or modification. We use encryption technologies to protect sensitive data, such as payment information.Cookies
We use cookies to enhance your experience on our website. Cookies allow us to personalize content, remember your shopping cart, and analyze website traffic. You can configure your browser to refuse cookies, but this may affect certain functionalities of the site.Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw your consent at any time regarding the use of your information for marketing purposes
To exercise these rights, please contact us at contact@xanilla.be.
Policy Changes
We reserve the right to modify this privacy policy at any time. Changes will be published on this page with the updated date.Contact
If you have any questions or concerns about this policy, please contact us at: contact@xanilla.be.